Further services references for seminar 5:

check out the OECD website for two essential guides to services:

Enhancing the Performance of the Services Sector

try the library the URL is - http://www.oecd.org/document/2/0,2340,en_2649_37461_35026178_1_1_1_37461,00.html

and

STI Working Papers are available for free download at www.oecd.org/sti/working-pape

• here see:
• STI Working Paper 2005/3: The Service Economy in OECD Countries